Returns (and warranty requests) will only be accepted after prior notification via e-mail to [email protected] and stating the reason for the return. The delivery bill and/or invoice number, the name of the customer and the reason for the return must be stated.
After checking the application, you will receive a return slip by mail, which contains a specific return number as well as the correct return address.
Furthermore, all provisions are described in detail in the General Terms and Conditions HERE.
Please note: Returned packages to the postal address Campingprodukte Schweiz, Kauffmannweg 14, 6003 Luzern cannot be processed.